What should I do if my ETC device is dropped? Summary of popular solutions across the network
In the past 10 days, dropped or damaged ETC equipment has become a hot topic among car owners. As the popularity of ETC increases, related fault problems also occur frequently. This article combines the latest discussion data from the entire network to provide you with structured solutions.
1. Analysis of the causes of ETC equipment falling off (hot search data in the past 10 days)
| Reason type | Proportion | Typical scenario |
|---|---|---|
| Glue failure | 43% | Caused by high temperature exposure |
| man-made collision | 28% | Scratching during car wash |
| Equipment aging | 19% | Used for more than 3 years |
| Improper installation | 10% | The initial paste is not strong |
2. Emergency handling steps (according to the latest guidelines from the transportation department)
1.Stop and inspect immediately: When you find that the equipment is loose, you should stop in a safe area as soon as possible.
2.Temporary fixation method: Use 3M tape to temporarily fix (be careful not to block the signal area)
3.Common solutions:
| solution | Applicable scenarios | Things to note |
| Manual lane pick-up | The device completely fell off | Keep your pass |
| Mobile NFC payment | Airport partially opened | Need to bind in advance |
| License plate recognition payment | New generation toll station | Pay later |
3. Formal repair process (comparison of various channels)
| Processing channels | Materials required | Processing time | cost |
|---|---|---|---|
| Original bank branch | ID card + driving license | 15 minutes | free |
| Express service station | Equipment required | 5 minutes | 20-50 yuan |
| Apply online | Take a photo and upload it | 3 working days | Express fee |
4. Preventive measures (top 3 hotly discussed by car owners)
1.Regular inspection: It is recommended to check the pasting firmness once a month
2.Correct installation location: The black spot area behind the rearview mirror is the best
3.extreme weather protection: Use sunshade to reduce sun exposure in summer
5. Latest policy developments
According to the latest notice from the Ministry of Transport in August: Damaged ETC equipment can be enjoyed"Pass first and then replenish the card"service, but the equipment needs to be reinstalled within 7 days. Some provinces (such as Guangdong and Zhejiang) have piloted online self-service activation services.
6. Frequently Asked Questions
| question | official reply |
|---|---|
| Equipment fell and was crushed | A full set of replacement is required (cost 80-120 yuan) |
| OBU tag invalid | Must be reactivated |
| Offsite processing | Can be processed at any outlet nationwide |
Warm reminder: Recently there have been fraudulent text messages in the name of "ETC invalidation", please look for the official customer service number 95022. If the device frequently falls off, it is recommended to replace it with a new generationMagnetic ETC equipment.
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