Why is the screen black on National Team? ——Analysis of hotly discussed events across the Internet
Recently, there has been a wave of discussion on social platforms and game forums about the black screen problem of "National Team". As a popular music mobile game, "National Team" suddenly experienced a large black screen glitch, causing dissatisfaction and speculation among players. This article will structurally present the full picture of this hot event from four aspects: event background, user feedback, official response and solutions.
1. Event background
"National Band" is a music rhythm mobile game jointly developed by a well-known Korean entertainment company. Since its launch, it has attracted a large number of players with its exquisite idol development system and rich music library. However, in the past 10 days (as of November 5, 2023), many servers around the world have experienced black screens and inability to log in, and related topics quickly appeared on Weibo and Twitter hot search lists.
| Platform | Hot search keywords | peak popularity |
|---|---|---|
| #全民天团BLACK SCREEN# | 120 million reads | |
| #SuperStarBLACKOUT | Trend TOP3 | |
| TapTap | Game glitch discussion thread | Over 1,000 replies in 24 hours |
2. User feedback data
By crawling the public data of the main complaint platforms, the black screen problem is mainly concentrated in the following models and service areas:
| Question type | Proportion | Typical description |
|---|---|---|
| Start black screen | 67% | "The screen continues to be black after the game logo flashes" |
| Level loading failed | 22% | "The screen freezes after selecting a song" |
| Account abnormality | 11% | "Login again shows data error" |
3. Official response
On November 3, the game operator issued an announcement through its official Weibo, confirming that there was a technical glitch:
Key timeline:
The announcement pointed out that the black screen was due to "compatibility issues between the new version of the audio engine and some Android 12 systems" and promised to complete the hot update repair within 72 hours.
4. Solutions suggested by players
Temporary countermeasures compiled by the community:
| method | efficient | Operation steps |
|---|---|---|
| clear cache | 48% | Settings→Application Management→Clear Data |
| Switch network | 32% | WiFi/4G used alternately |
| Reinstall the game | 65% | Need to bind account in advance |
5. Analysis by industry experts
Mobile game analyst Zhang Mingyuan pointed out: "This incident exposed three key issues: 1) insufficient cross-platform testing; 2) lagging emergency response mechanism; 3) poor communication channels for players. It is recommended to establish an A/B testing mechanism and conduct grayscale releases before major updates."
At present, the game has gradually resumed services, and the operator announced that it will compensate all players500 diamonds + limited avatar frame. We are still paying close attention to the subsequent development of the incident, and this article will continue to be updated with the latest progress.
check the details
check the details
en
