What should I do if my newly purchased computer is stuck?
Lagging in newly purchased computers is a common problem encountered by many users. Especially with the recent release of new computers and system updates, many users have reported that the devices they just purchased are running slowly. This article will analyze the possible causes of computer lag and provide detailed solutions to help you quickly optimize computer performance.
1. Common causes of lagging in new computers

The following are common causes of lag in new computers and their corresponding solutions:
| Reason | solution |
|---|---|
| Too many background programs | Close unnecessary startup items and background processes |
| The system or driver is not updated | Check and install the latest system and drivers |
| Insufficient hard drive performance | Upgrade to SSD or optimize hard drive space |
| Out of memory | Increase memory or close memory-intensive programs |
| viral infection | Run anti-virus software for a full scan |
2. Detailed solutions
1. Close unnecessary background programs
New computers often come with a lot of manufacturer software pre-installed, and these programs may run in the background and take up system resources. Here are the steps to turn off background programs:
| steps | Operation |
|---|---|
| Open task manager | Press Ctrl+Shift+Esc key combination |
| View background processes | View CPU and memory usage in the Processes tab |
| End unnecessary processes | Right-click on the high-occupancy program and select "End Task" |
2. Update system and drivers
New computers may not have the latest systems or drivers, causing compatibility issues or reduced performance. Here are the update steps:
| steps | Operation |
|---|---|
| Check for system updates | Go to Settings > Update & security > Check for updates |
| Update drivers | Use Device Manager or the driver tool provided by the manufacturer |
3. Optimize hard drive performance
If your computer uses a traditional mechanical hard drive (HDD), it may freeze due to slow read and write speeds. The following are optimization suggestions:
| Operation | Description |
|---|---|
| Upgrade to SSD | Solid state drives (SSD) read and write faster, significantly improving performance |
| Clear disk space | Delete unnecessary files using disk cleanup tool |
| Disable disk defragmentation | SSD does not need to be defragmented, but it will reduce its lifespan |
4. Increase memory
If your computer has insufficient memory (especially 4GB or less), there will be noticeable lag when running large programs. Here is the solution:
| Operation | Description |
|---|---|
| Add memory module | Purchase a compatible memory module and install it |
| Close memory-hogging programs | Such as browser tags, large software, etc. |
5. Check for viruses and malware
New computers can also be infected with viruses or pre-installed malware, causing performance degradation. Here's how to fix it:
| Operation | Description |
|---|---|
| Run anti-virus software | Use Windows Defender or third-party antivirus software |
| Uninstall suspicious software | Check the program list in Control Panel and uninstall unnecessary software |
3. Other optimization suggestions
In addition to the above methods, you can also try the following optimization measures:
| Suggestions | Description |
|---|---|
| Adjust power mode | Set to "High Performance" mode for improved performance |
| Disable visual effects | Turn off unnecessary animation effects in "System Properties" |
| Reset system | If the problem is serious, you can try restoring factory settings |
Summary
Lagging in a newly purchased computer is usually caused by background programs, system updates, hardware configuration, or viruses. This article provides structured solutions to help you troubleshoot problems and optimize your computer's performance step by step. If the problem is still not resolved, it is recommended to contact the manufacturer’s after-sales service or professional technicians for further inspection.
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